“A full integration and documentation process really aligns people,” said Joey Benadretti, President of SYSPRO USA. “It’s phased according to the needs of customers. We build a model based on what they tell us up front so they can see what the implementation result will look like.”
By listening to customer needs and creating this structured implementation methodology, SYSPRO can do it faster, and cheaper than if the customers didn’t have one. This is because it is all about making everything easier for the customer while increasing productivity and profitability.
Although SYSPRO is a flexible solution that fits a variety of industries and environments, it focuses heavily on providing the manufacturing space with fully integrated solutions. The goal is to simplify complexities for manufacturers, such as how they look at data and manage their resources. SYSPRO also helps manufacturing companies effectively manage timing on the supply chain and understand customers.
For manufacturers that are also distributors, SYSPRO helps in the realm of ecommerce and ensuring that there is a good CRM system in place that is integrated into the ERP system. “It’s about getting rid of what isn’t needed, such as warehouse management programs that have too much functionality that warehouses don’t need,” says Benadretti.
We simplify complexity for our customers
To give customers the functionality they need, SYSPRO does not just focus on desktop applications. Mobile use is also important. Stein says, “What you do at the desktop applies to the mobile platform as well. You have roles, groups, and subgroups so you can align people to do certain functions as part of a system on the mobile platform.”
Mobile users can simply log in and download the apps that they need on the device that they use. These applications are designed by customers and developers, allowing customers around the world to purchase them.
Overall, SYSPRO ERP helps manufacturers with cost control, scheduling, and all capabilities. The idea is to achieve a successful delivery. Because SYSPRO deals in different manufacturing environments, the company has different sophisticated capabilities. The core of the system is around inventory and sales orders. “We have strong capabilities in inventory control. It is a major factor that separates us from other manufacturing systems,” says Benadretti.
SYSPRO also helps manufacturers achieve required compliance.
As for what is in store for SYSPRO into the future, Benadretti reveals, “Our customers demand a lot, and our competitors get better all the time, which means we have to get better all the time. We are one of the best solutions out there. The most important thing is trust. Customers and partners can trust us, and trust sits at the basis of everything.”